How it works when you contact me
No pressure. No obligation. Just a clear path forward for your family.
Selling a parent’s home while planning care can feel huge and overwhelming.
My process is designed to be the opposite of that: simple, respectful, and transparent.
On this page, you’ll see exactly what happens when you reach out, what I’ll ask, and what you can expect at each step.
📞
Conversation
We talk about your parent, the home, your timing and your goals.
🏠
Visit & Offer
I visit the home (no cleaning needed) and put together a straightforward as-is cash offer.
📅
Choose Your Timeline
You decide if the offer works. If it does, we pick a closing date that supports the move into care.
The Process in 3 Simple Phases
How does it work?
The Process in 3 Simple Phases
Phase 1
Conversation
We talk about your parent, the home, your timing and your goals.
Phase 2
Visit & Offer
I visit the home (no cleaning needed) and put together a straightforward as-is cash offer.
Phase 3
Choose Your Timeline
You decide if the offer works. If it does, we pick a closing date that supports the move into care.
*If at any point it doesn't feel right, you can say "no" or "not yet." You're always in control.
What to expect
What Happens Step by Step
Step 1
Initial Call
(15 - 30 minutes)
We start with a simple phone call. I'll ask about:
Your parent's situation
The home’s general condition
Your ideal timing
Any family members who need to be involved
You can ask me anything - about the process, pricing, timing or how this fits with moving into care.
Step 2
Home Visit
(Usually 30 - 45 minutes)
Next, I schedule a visit to see the property.
You do not need to clean or clear things out
I walk through, take notes, and may take a few photos (with your permission)
I look at the home “as-is” so you don’t have to fix or update anything
This visit helps me understand what the home needs and what a fair as-is offer looks like.
Step 3
Cash Offer
After seeing the home, I put together a simple offer that includes:
The purchase price
An estimated closing date
Confirmation that you’re selling as-is
Clarifying that there are no fees or commissions
I’ll review this with you and answer your questions.
There’s no obligation to say yes.
Step 4
You Decide
You can:
Accept the offer
Ask for time to talk with family
Ask more questions
Say “not right now”
I don’t use pressure tactics. My job is to help you understand your options.
Step 5
Closing on Your Timeline
If you decide to move forward:
We set a closing date that fits your transition plan
Most families choose 10–21 days, but we can adjust
In some cases, you can have a little time after closing to finish moving belongings
You sign paperwork, funds are wired, and your parent is one step closer to being safely settled where they need to be.
What else?
What About All The "Stuff"?
What Happens With All the Stuff in the House?
Here''s how I handle that:
You take the important and sentimental items
You don’t have to finish sorting everything first
I can buy the house as-is, with belongings still in place
If I’m purchasing the home, I can coordinate:
Donation pickups
Junk removal
Liquidation or clean-out options
We’ll talk through what feels right for your family, and I’ll help you build a simple plan.
How much time
Different Timing Scenarios
We Can Match Your Family's Timeline
We Need to Move Quickly
If a move into care needs to happen in the next few weeks, we can:
Do the call and home visit quickly
Get you an offer within 24–48 hours after the visit
Aim for a 10–14 day closing (sometimes faster, if appropriate)
You take what's important and leave the rest for me to take care of
We're Planning Ahead
If you're looking a few months out:
We can talk through options early
I can help you understand what the home might sell for as-is
You have time to discuss everything with family and the community
When you’re ready, we move forward on your schedule
We're Not Sure Yet
If you're still trying to decide:
We can simply have a conversation
I can answer questions about the home, process, and options
You can use that information as part of your decision-making
There’s no requirement to sell, and no fee to talk.
Working with communities
How I Fit Into The Senior Living Journey
If you're a senior living director, marketer, placement agent, or social worker, I'm here to help you solve one of the biggest barriers families face:
"We can't move Mom until we sell the house."
✔ I provide fast, as-is purchase options so families can move sooner
✔ I handle the property logistics so your team can focus on care
✔ I communicate clearly and respectfully with families
✔ I understand the importance of private pay timelines and urgency
Want to talk about how we can work together?
FAQs
Process Questions I'm Often Asked
Are we locked into anything after the first phone call?
No. The first call is simply a conversation and a chance to see if this is a fit.
Do we need all the siblings on board before we talk to you?
Not necessarily. We can start with one point of contact, then involve others as needed.
Do you work with people who live out of state?
Yes. We can do most of the coordination by phone, email, and video if needed.
What if we decide not to sell after getting an offer?
That’s completely okay. You’re gathering information to make the best decision for your parent.
WhaT's Next
Want To See What This Would Look Like For Your Family?
Share a little about your situation, and I’ll help you understand what’s possible — with no obligation to move forward.
Thank you for choosing us. We are dedicated to helping you transition your parent(s) with personalized service and expert guidance. For more information or assistance, feel free to reach out anytime!
quick info
North Idaho Senior Living
Jennifer Bonner
Senior Transition Specialist
Serving Kootenai, Bonner & Shoshone Counties
510 Clearwater Loop, #100, Post Falls, ID 83854
208-771-1277
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